Privacy Policy

Last updated: June 16, 2026

TOWWO ("we," "us," or "our") operates the website www.towwo.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect information you voluntarily provide when requesting a vehicle offer through our website, as well as certain technical information automatically collected during your visit necessary for the website to function.

2. How We Use Your Information

Information collected is used solely to prepare and deliver a cash offer for your vehicle, contact you regarding your inquiry, improve our services, comply with applicable laws, and measure the effectiveness of our advertising.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (e.g., cloud storage, communication tools)
• Advertising platforms (Meta, Google) in hashed/anonymized form for ad measurement purposes
• Law enforcement if required by law or to protect our legal rights

4. Meta Pixel and Conversions API

Our website uses the Meta Pixel and Meta Conversions API to measure the effectiveness of our advertising. When you submit a form, certain information (such as your hashed phone number and ZIP code) may be shared with Meta Platforms, Inc. in encrypted form to help us measure ad performance. This data is transmitted securely and cannot be used to identify you directly. For more information, see Meta's Privacy Policy.

5. SMS Communications

By submitting a form on our website, you provide your express written consent to receive SMS/text messages from TOWWO at the phone number you provide. We use Twilio, Inc. as our SMS service provider to deliver these messages on our behalf.

Messages you may receive include:

• Updates regarding your vehicle cash offer
• Scheduling and pickup coordination
• Responses to your inquiries

Message frequency: Varies based on your offer status; typically no more than 5 messages per request.
Costs: Standard message and data rates from your mobile carrier may apply.
Opt-out: Reply STOP to any message to unsubscribe at any time.
Help: Reply HELP or contact us at (425) 800-6828.

Your phone number is not shared with third parties for their own marketing purposes. Twilio's handling of data transmitted through its platform is governed by Twilio's Privacy Policy.

6. Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects anonymized data about your visit. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

7. Cookies

We use cookies to improve your experience on our website and to enable advertising measurement. These include:

• _fbp — Set by Meta Pixel to identify your browser for ad measurement
• _fbc — Set when you arrive via a Meta advertisement
• _ga, _gid — Set by Google Analytics for visitor analytics

You can disable cookies in your browser settings, though this may affect site functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically no longer than 2 years from the date of collection.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at the email below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

TOWWO
Washington State, USA
Phone: (425) 800-6828
Email: Towwocars@gmail.com