Will Carvana or CarMax Buy a Car That Doesn't Run? [2026]

Quick Answer

Usually not on good terms. Carvana buys cars it can resell, so a car that doesn't start often gets no offer, or the offer drops at pickup. CarMax may appraise a non-running car, but you have to get it to the store, often by a tow you pay for, and the offer is low. Cars with a salvage or rebuilt title are usually turned down by both. A junk car buyer like TOWWO buys the car as it sits, tows it for free and pays you at pickup. Most non-running cars bring $200-$400 in Washington.

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It usually goes like this: the car stops starting, you type the plate into Carvana or CarMax hoping for an easy sale, and you get no offer, a very low one, or a note that the car has to be driven or towed in for an appraisal. Many sellers who come to us got that far first.

This guide explains why Carvana and CarMax handle non-running cars the way they do, what each one actually needs from you, what your other options are in Washington, and what cars like yours really sold for.

$200–$400
what most non-running cars bring in Washington
$0
towing cost to you, from wherever the car sits
At pickup
you get paid when the car is loaded

Does Carvana Buy Cars That Don't Run?

Carvana is a used-car retailer. It buys cars to recondition and sell on its website, so its online offer assumes the car drives. When a car doesn't start, a few things tend to happen:

  • No offer at all. If you answer honestly that the car doesn't run, the website often won't give you a number.
  • The offer changes at pickup. Carvana's offer is based on your answers, and the car is checked when they come for it. If it doesn't start or has problems you didn't list, the price can be cut or the pickup cancelled on the spot.
  • Branded titles are a problem. Salvage, rebuilt and similar titles are a common reason for a refusal.

Carvana sometimes buys a newer car with a small problem, such as a dead battery. A car with a blown engine, a failed transmission or a long time sitting is a different story: it is usually refused or priced far below what a junk car buyer pays.

Does CarMax Buy Cars That Don't Run?

CarMax is more open to cars that need repairs. Its stores appraise most cars, and an older car it won't retail is often sold at its own wholesale auctions. The catch is getting the car there:

  • You have to bring the car to a store. A non-running car needs a tow or a trailer, and that is usually arranged and paid by you. Call the store first, since policies vary.
  • The offer is a wholesale price. A car that doesn't run gets an auction-level number, which can end up close to what the tow cost you.
  • Salvage, flood and rebuilt titles are generally not accepted, running or not.
  • If you say no, the car is still at the store. You either take the offer or pay to tow it again.
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Carvana vs CarMax vs a Junk Car Buyer

Here is how the three options compare for a car that doesn't start:

CarvanaCarMaxJunk car buyer (TOWWO)
Car doesn't startOften no offerAppraised in storeBought as is
Getting the car to themPickup, but car is checked firstYou tow it to the storeFree tow from your place
Salvage or rebuilt titleUsually refusedUsually refusedAccepted
Offer changes on siteCommon if it doesn't runOffer is made on siteOnly if the car differs from your description
Typical resultRefused or a low offerLow offer, minus your tow cost$200 – $400 for most cars

Real Non-Running Cars We Bought

These are recent TOWWO purchases of cars that didn't start or ran badly, the kind of car Carvana and CarMax usually turn away. Every one was picked up for free.

CarWhereWe paid
2005 Subaru Outback
100,000 mi · Started, ran rough
Puyallup$400
2011 Chevrolet Impala
176,000 mi · Didn't start
Milton$250
2003 Honda Odyssey
180,000 mi · Didn't start
Tacoma$250
1966 Ford Mustang
Didn't start · years parked outside
Seattle$240
2002 Honda Accord
270,000 mi · Didn't start
Tacoma$220
2011 Ford F-150
178,000 mi · Engine issues, salvage title
Tacoma$210
2006 Mini Cooper S
155,000 mi · Didn't start
Bellevue$200
2005 Ford Focus
200,000 mi · Didn't start
Skokomish$200

Note the 2011 F-150: engine trouble and a salvage title, two things that usually close the door at Carvana and CarMax. It still sold for $210 with free pickup. Want to know what drives these numbers? See junk car value in Washington State.

When Carvana or CarMax Is Still the Better Choice

To be fair to them: if your car runs, is fairly new and has a clean title, Carvana or CarMax will often pay more than a junk car buyer, because they can resell it. A car that runs well is worth checking with them first.

The junk car buyer wins when:

  • the car doesn't start, or has a blown engine or a bad transmission;
  • the title is salvage or rebuilt (see selling a salvage title car);
  • the car is old or high-mileage and its resale value is low;
  • you already got refused, or the offer dropped at pickup;
  • you don't want to pay for a tow or wait for an appraisal.

How Selling to TOWWO Works

  1. Tell us about the car - year, make, model, mileage and what is wrong with it. No VIN needed.
  2. Get your offer - a real cash number for the car as it is, not a "subject to inspection" guess.
  3. Pick a pickup window - we come to your home, work, street or shop. The car doesn't need to start.
  4. Get paid at pickup - sign the title over, hand over the keys, and you are done.

What you need: the Washington title in your name and a photo ID. After the sale, file a Report of Sale with the Washington DOL within 5 business days. More on non-running cars in general: how to sell a non-running car in Washington.

Frequently Asked Questions

Will Carvana buy a car that doesn't run?
Usually not. Carvana buys cars it can resell, so a car that doesn't start often gets no online offer, or the offer is cut or cancelled when the car is checked at pickup. A newer car with a minor issue like a dead battery has a better chance than one with engine or transmission failure.
Does CarMax buy cars that don't run?
CarMax may appraise a car that doesn't run, but you have to get it to the store, usually with a tow you arrange and pay for. The offer is a wholesale price, and salvage, rebuilt or flood titles are generally not accepted.
Why did Carvana lower my offer at pickup?
Carvana's online offer is based on the answers you gave. When the car is checked at pickup and it doesn't start, or has damage or warning lights that were not listed, the offer can be lowered or the pickup cancelled.
Do Carvana or CarMax buy cars with a salvage title?
Generally no. Both mostly refuse salvage, rebuilt and flood titles. A junk car buyer like TOWWO buys cars with salvage titles in Washington.
Where can I sell a car that doesn't run in Washington?
A junk car buyer is the simplest option: you get an offer from a description, the car is towed for free and you are paid at pickup. Most non-running cars bring $200-$400 in Washington, more for trucks, SUVs and newer cars.
Is it worth towing my car to CarMax?
Only if the car is newer and likely to get a strong offer. For an older non-running car, the tow can cost about as much as the offer, and if you turn the offer down you have to pay to move the car again.
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About This Article

Written by the TOWWO team, based on real vehicle purchases across Washington State. Prices in this article come from actual TOWWO transactions. Carvana and CarMax policies change and can vary by location, so check with them directly for your car.